Business Operations & Transformation Partner

We design and operate solutions so your company moves forward with more structure, technology and control.

We integrate operations, logistics, human talent, commercial development, automation and artificial intelligence to transform processes and improve results.

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What is LTS?

An extension of your team, not another vendor.

LTS — Logistics and Talent Solutions is a business solutions company that helps organizations turn operational and organizational needs into clear, measurable, executable processes.

We work as an extension of our clients' teams, combining business knowledge, people, process, technology and artificial intelligence. We design a solution, structure a process, implement tools, build support teams, and track results and indicators.

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What problems does LTS solve?

Frequent situations you already recognize

Disorganized processes

Poorly documented, with no follow-up on tasks, clients or candidates.

Scattered information

Data spread across emails, files and loose conversations.

Lack of indicators

Little visibility into results and operational performance.

Operational overload

Teams with excess manual tasks that could be automated.

Growth without structure

Commercial and HR areas without discipline or control.

Overloaded customer service

High volumes of inquiries with no tools or AI support.

Our solutions

Five service lines, one team

We can work on one specific process or help you design a full operating model for an area.

Operations design & management

Operating models, workflows, follow-up and indicators.

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Technology, automation & AI

Notion, dashboards, service bots and applied artificial intelligence.

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Logistics & e-commerce

Shipment tracking, customer service and case traceability.

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Commercial development

CRM, pipeline, indicators and commercial execution discipline.

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Human talent & organization

Organizational structure, roles, performance and culture.

See detail

How we work

From need to execution

Understand

We analyze the need and the stakeholders.

Design

We define the model, roles and indicators.

Implement

We configure tools and train teams.

Operate

We execute and coordinate people.

Automate

Technology and AI for more productivity.

Improve

We measure and adjust the model.

See the full methodology

Case studies

Diverse applications, one consistent approach

Pickabox

Support for international locker and e-commerce processes: package tracking, request handling and coordination with logistics partners.

See case

On Time Solutions

Operational management of candidate and driver processes for a transportation company: platforms, contact and document control.

See case

Colocar Logistics

Support for commercial, operational and strategic processes within a logistics and foreign trade company.

See case

Industries

Companies we work with

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Ready to organize, digitize and operate with more control?

Let's talk about your need and design the next step together.

Let's talk about your need